Frequently asked questions

AM-One is a web-based Portfolio & Wealth Management platform cloud solutions and asset management services for asset managers, banks, family offices and other financial services providers.

You may access the AM-One application by clicking on the "Login to AM-One" button on the header of this website, or by directly navigating to https://desk.am-one.ch/pm1saas/. Note that you will need to be issued with credentials to login.

As a starting point, we recommend that any issues are logged in the AM-One Support Portal. To access the portal click on the button above entitled "Access Online Support Portal".

Should you forget your password, you should submit a JIRA Request in the AM-One Support Portal accessible via the button above entitled "Access Online Support Portal".

The exact feature set may vary from client to client. Examples features include: · Selection > Common home, Faceted search, Portfolio selection etc · Valuation > Account statement, Cash Flow, Dynamic Valuation(dashboard), Transaction List, etc. · Security Order > Single/Global, Static Data · Booking · Reporting · Master Data > Asset, CRM, Portfolios, static data

The Home screen is the landing page where you can conveniently start your daily activity. It is the landingscreen of the valuation module to valuate portfolios. It provides you with various possibilities to display your portfolio valuations with several valuation parameters. To valuate a portfolio via the dynamic valuation (dashboard) click on the portfolio menu and select valuation

The Quick Search shows up to 20 most searched entities (portfolios, assets, etc) and up to 20 most recent searched entities. By clicking on the downwards arrow next to the entity link in the quick search, you can quickly access the screen that you’re looking for (which depends on the entity type).

The Faceted Search is a powerful tool that represents a more complete search function when compared to the quick search. The faceted search allows you to search for entities of a type while gradually restricting the applied criteria, as you enter the criteria, the search updates the results. If you click on the quick search and press Enter without typing text, you can access the faceted search. Note that, besides the entity type, at least one criterion must be selected for the system to return search results. From the faceted search, you can do the following: - Opening the detail page of the returned entity by clicking on the respective entity link. - Performing actions on individual returned entities. - Saving the current search for future use. - Using previous searches available in the search history. - Exporting the results into an Excel sheet - (simply click the export Excel icon in the toolbar of the faceted search pop-up window). - Selecting one or multiple portfolios.

To select a portfolio, you can access the faceted search, click on the “Actions” button of the corresponding portfolio and then click on “Add to selection”. To select multiple portfolios from the faceted search, select the portfolio checkboxes on the left and click on “Add selected portfolios to selection” of the “Actions” button of one of those portfolios. To select all the portfolios resulting from a search, click on the checkbox at the top and proceed as previously explained.

When clicking on Master data > Assets > Master data you will land on the asset master data page. You can search for any asset available in the system and visualize important related information which is displayed based on the asset type. On the portfolio detail page by clicking on a cash account entity link you will be redirected to its asset master data page.

You may search for an asset by typing text in the search value entry field, depending on what you are looking for. · To view all available assets, press Enter without typing any text. · You can narrow down your search, for example, by selecting a title type. · You can access further filters by clicking on the “Extended filter” button on the right. · You can return to the initial search by clicking on “Master data” on the top of the screen.

The transaction list screen displays all the transactions according to the defined search criteria. You can access this screen by clicking on Valuation > Valuation > Transaction list.

By clicking on Valuation > Valuation > Account Statement, you will open a screen showing you the account cash flows of the selected portfolios.

The cash flow screen displays projected cashflows and can be accessed by clicking on Valuation > Valuation > Cash flow. At the top of screen, you can define the relevant dates, the currency and portfolio(s); then click on “Show”. By default, the evaluation period is a 20 years projection into the future from today’s date. You will then be provided with details, indicating expected future interests, withholding taxes, recoverable withholding taxes, total interests, possible redemptions and the total amount of the portfolios valuated in the selected reference currency.

Reports can be generated for a portfolio from home page by using the Generate Reports (Reporting > Reporting) option. All report pages have a standard template and stylesheet. The template header has the logo on the left side, report name, reporting currency and date in the middle, portfolio number and description on the right side.

Portfolios transactions can be accessed in different ways: 1. Via the quick menu (Valuation > Valuation > Transaction List) and set the relevant criteria on the transaction list screen. 2. Via the faceted search: select the relevant portfolios or mandates and click on “Show transactions of selected portfolios” or “Show transactions of selected mandates”. 3. Via the valuation widget on the dynamic valuation (dashboard) by right-clicking on it, and then clicking on the “Transaction” entry. 4. Wherever you see a downward arrow to the right of a portfolio number, click on it and access the transactions of that portfolio from there.